Brooke Bond
Brooke Bond Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brooke Bond has a 1.0 star rating from 2 reviews and overall customer sentiment is negative, with consumers largely dissatisfied and recommending showing correct phone number or to buy something else.
Positive Feedback
Some customers note brand recognition and product familiarity despite current complaints, visible in Brooke Bond reviews mentioning long-term use.
Negative Feedback / Risk Areas
- Incorrect contact details causing inability to reach customer service and unresolved customer complaints.
- Perceived drop in product taste after tea bag design change, prompting shoppers to seek alternatives.
Key Takeaways for Future Customers
- Check Brooke Bond reviews and recent feedback before buying.
- Expect potential customer service contact issues and verify purchase protection for refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brooke Bond has a 1.0 star rating from 2 reviews and overall customer sentiment is negative, with consumers largely dissatisfied and recommending showing correct phone number or to buy something else.
Positive Feedback
Some customers note brand recognition and product familiarity despite current complaints, visible in Brooke Bond reviews mentioning long-term use.
Negative Feedback / Risk Areas
- Incorrect contact details causing inability to reach customer service and unresolved customer complaints.
- Perceived drop in product taste after tea bag design change, prompting shoppers to seek alternatives.
Key Takeaways for Future Customers
- Check Brooke Bond reviews and recent feedback before buying.
- Expect potential customer service contact issues and verify purchase protection for refunds.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No response on email
- Wrong number causes hardship; correct phone numbers are needed to contact the company for redressal of invested money.
Number reflecting and getting connected to is a wrong number causing a lot of hardship and harassment. Need to show correct phone numbers so that the company can be contacted for redressal of their grievance for the hard-earned money invested with them.
Preferred solution: Full refund
User's recommendation: Show correct phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTea bags and taste
- Tea bags changed from round to square; taste isn't the same.
- Many customers say the change aims to use cheaper tea.
- They won’t buy this tea again.
Ever since you changed the shape of your tea bags back to square, the tea doesn't taste the same. What have you done?
It's not just me saying it but everyone I talk to. They are all now looking for other tea to drink. Why have you done this? Sorry, but I will never buy this tea again!
I know it's just so you can make more money using cheaper tea!
What about us, the people that make you money? Looks like you will be losing lots of people.
- Cheaper tea
Preferred solution: Change back to the original tea in the triangle bags
User's recommendation: Buy something else
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